FAQ

Q. Can I get coronavirus from products made in China?

A: No, "The new Coranavirus cannot be transmitted through goods manufactured in China or any country reporting Covid-19 cases," the World Health Organization says. "Even though the new coronavirus can stay on surfaces for a few hours or up to several days (depending on the type of surface), it is very unlikely that the virus will persist on a surface after being moved, travelled, and exposed to different conditions and temperatures," WHO said. 

Q. Does it connect to WIFI?

A. You use the Xbox and PlayStation to connect to the internet just like you would normally.

Q. Does it come with a battery pack?

A. We actually have a portable battery coming sooner than you think for up to 6 hours of totally cordless console gameplay. 

Q. Do we have a warranty? 

A. Yes, you can view the warranty here 

Q. Won’t game streaming from your phone make this product obsolete?

A. Although we are fans of the developing technology ourselves, we believe in offering people that need to or want to take their console with them an elegant and well-designed choice. Many people also recognize the cons of streaming console games on your mobile phone such as tiny screen size, constant power consumption, expensive mobile data or unstable/ non-existent wifi. 

Q. Why doesn't my Xbox or PlayStation fit? 

A. First of all, make sure you have the correct console Xbox One X, Xbox One S, PlayStation PS4 Pro, and PlayStation PS4 Slim And if it doesn't fit then please send it back.